After meticulous preparation, Hopson Development's customer service website has been officially launched. We welcome any comments and suggestions from our valuable customers.

Hopson considers the purpose of our existence as to bring forth satisfaction to our customers.  In this year, all the staff members of Hopson will embrace the motto of "creating satisfactory lives for customers" and provide quality service to the community.

Our objective is to achieve a high level of customer satisfaction.  We will provide quality professional services to customers with sincerity, enthusiasm and patience.  Perfect services and quality are always our ideal and goal.  We attach great importance to your comments and suggestions, which will drive us to create even more excellent services and brand name.  We will keep improving ourselves and realise our social value through the provision of sincere services.  Hopson endeavours to grow with you.

With the launch of the new service system, you may raise your comments and make complaints through any one of the following five channels:

1. Online services - via our Internet service platform
2. E-mail - send your feedback to us by e-mail and we will respond promptly
3. Customer service hotline - you may dial our customer service hotline or the property management service hotline of your district
4. On-site housekeeper - owners may make complaints at the housekeeper office, and on-site management staff may address customers' complaints anytime during the course of work, and management and sale centres will directly address customers' complaints.
5. Letter - reflect your comments and make complaints by sending letters to the complaint-handling centre.

For details of the services, please enter >>>